Terms & Conditions

The Beauty Web Studio

Last updated: 27 October 2026

These Terms & Conditions explain how services are provided by Emily Fullard, trading as The Beauty Web Studio (“I”, “me” or “The Beauty Web Studio”).

Business contact details

Business name: The Beauty Web Studio
Proprietor: Emily Fullard
Email: info@thebeautywebstudio.com
Website: www.thebeautywebstudio.com

By purchasing a service, you agree to these Terms & Conditions, subject to your statutory rights.

1. Services

The Beauty Web Studio provides website design, brand identity services, brand audits and optional website maintenance for independent beauty businesses.

The scope of each service is described below. Any additional work must be agreed separately and may incur an additional charge.

2. The Signature Website

Total price: £350 introductory founding-client rate

A £150 initial booking payment is required to reserve your project. The remaining £200, plus any agreed extras, is payable upon completion and approval, before website ownership is transferred.

The package includes:

• A bespoke three-page Wix website, with up to five content sections per standard page.

• Design using your existing branding, logo and colours.

• Website copy written or refined using information supplied in your questionnaire.

• Suitable client imagery, light image editing and stock imagery where appropriate.

• Mobile and desktop optimisation.

• Links to your external booking system, where applicable.

• Client reviews, contact form and social media links.

• Essential on-page search engine optimisation (SEO).

• Domain connection, website testing and launch assistance.

• Two rounds of reasonable refinements.

• 30 days of post-launch support.

A standard content section is a distinct block of page content, such as an introduction, services overview, gallery, testimonials or contact section. Pages requiring unusually complex layouts or functionality may be quoted separately.

The package does not include advanced functionality, custom software development, extensive integrations, professional photography, ongoing SEO services or ongoing website maintenance.

3. Additional Website Pages

Additional standard pages cost £50 per page.

Each additional page includes up to five content sections, styling consistent with the existing website, content refinement, appropriate imagery, mobile optimisation and essential on-page SEO.

Complex pages or pages requiring substantial additional work will be quoted separately.

Additional pages are normally added to your final website invoice.

4. Logo & Brand Refresh

Price: £120, payable in full at booking.

This package includes:

• A short brand questionnaire.

• One initial creative direction.

• A primary logo.

• A secondary logo variation.

• A curated colour palette.

• Font pairing.

• A simple brand style guide.

• Final logo files suitable for web and social media.

• Two rounds of reasonable refinements.

The package does not include business naming, extensive brand strategy, packaging design, printed materials, social media templates, photography or unlimited design concepts.

5. Brand Audit

Price: £95, payable in full at booking.

The Brand Audit is a personalised written assessment of your business's branding and online presence.

Depending on the materials available, it may cover brand positioning, messaging, visual identity, website, Instagram, customer trust, discoverability, consistency and the client journey.

Your completed audit will identify strengths, opportunities for improvement and a prioritised practical action plan.

The Brand Audit provides recommendations only. It does not include implementation, website design, social media management, content creation or ongoing coaching.

6. Website Care

Price: £25 per month, renewing automatically until cancelled.

Website Care provides reasonable small updates to an existing website, including changes to treatment prices, wording, images and minor content adjustments.

It does not include new pages, major redesigns, rebranding, new functionality or substantial content changes.

Additional work will be quoted separately.

Website Care is optional and may be purchased when your website launches or at a later date.

There is no minimum subscription commitment. You may cancel at any time through your account's subscription settings or by contacting me.

Cancellation takes effect at the end of the current paid billing period, subject to applicable statutory rights. No further renewal payments will be collected.

Website Care does not include Wix subscriptions, domain fees or third-party costs.

7. Booking and Project Availability

Website projects are booked according to availability.

Following a Signature Website booking, I will contact you within two working days to agree your project start date.

Only one website project is normally undertaken at a time.

Any advertised availability is indicative until your start date has been confirmed.

A booking does not guarantee an immediate project start.

8. Project Timescales

The following timescales apply once the necessary information has been received:

Signature Website: Initial design normally presented within 15 working days of the agreed project start date.

Logo & Brand Refresh: Initial design normally presented within 10 working days of receiving the required information.

Brand Audit: Completed audit normally delivered within seven working days of receiving the required information.

Working days are Monday to Friday, excluding bank holidays in England and Wales.

Revision rounds, client response times and additional work are not included in these initial delivery estimates.

Timescales may change if information is delayed, additional work is requested or circumstances outside my reasonable control arise. I will communicate material changes as soon as reasonably possible.

9. Client Responsibilities

You agree to provide accurate information, requested content, suitable imagery, necessary access details and feedback within a reasonable timeframe.

You confirm that you have the right to use any logos, photographs, text or other materials you supply.

You remain responsible for the accuracy of your business information, prices, treatment descriptions, legal statements and any regulated claims published on your website.

10. Revisions and Changes

The Signature Website and Logo & Brand Refresh each include two rounds of reasonable refinements.

These are intended for adjustments to the agreed design, such as minor wording, imagery, colours or layout changes.

Major redesigns, a change of creative direction, additional concepts or requests outside the agreed scope may incur an additional fee.

Any additional charges will be explained and agreed before the work is undertaken.

11. Delayed or Inactive Projects

If I receive no response for seven consecutive calendar days when your input is required, your project may be paused.

Previously agreed absences, such as holidays, will be taken into account.

If a project remains inactive for 30 consecutive calendar days, I may issue written notice proposing to close the project.

Any closure, rescheduling or charges will be handled fairly, taking account of work already completed, the circumstances of the delay and your statutory rights.

12. Wix, Domains and Third-Party Services

Websites are built using Wix.

You are responsible for your own Wix subscription, domain registration and any optional third-party services or applications.

As a general budgeting guide, Wix and domain costs may be approximately £20 per month, but actual charges depend on the provider, package and billing arrangements.

These ongoing costs are not included in the Signature Website package price.

I am not responsible for changes to third-party pricing, features, availability or service performance.

13. Website Ownership and Transfer

Website projects may initially be built within my Wix account.

Following completion, approval and receipt of all outstanding payments, I will arrange transfer to your Wix account and assist with the agreed setup.

You will then be responsible for maintaining your Wix subscription, domain and any third-party services.

Any third-party licences, stock imagery and platform elements remain subject to their respective licensing terms.

14. Payment Terms

Prices are displayed in pounds sterling.

For the Signature Website, the £150 booking payment is credited towards the total £350 package price.

The remaining balance and agreed extras are payable upon completion and approval, before ownership transfer.

Logo & Brand Refresh and Brand Audit services are paid in full at booking.

Additional work will only be charged where the price or pricing basis has been agreed.

Any applicable taxes will be identified where required.

15. Consumer Cancellation Rights

If you purchase services online as a consumer, you will normally have a statutory 14-day cancellation period beginning the day after the contract is entered into, subject to applicable legal exceptions.

You may notify me of your decision to cancel by emailing info@thebeautywebstudio.com. You may also use the statutory model cancellation form, which will be made available separately.

If you expressly request that services begin during the cancellation period and subsequently cancel, you may be required to pay a proportionate amount for services supplied up to the point of cancellation, where permitted by law and where the required information and consent have been provided.

Where a service has been fully performed during the cancellation period, the right to cancel may be lost only where the relevant statutory conditions have been met, including any required express request and acknowledgement.

The £150 Signature Website booking payment is not automatically or unconditionally non-refundable.

Any refund or amount retained will be assessed in accordance with applicable law, work performed and your statutory rights.

Where you purchase services wholly for business purposes, statutory consumer cancellation rights may not apply. Any cancellation arrangements will be subject to the agreed contract and applicable law.

Nothing in these terms limits your statutory rights.

16. Cancellation by The Beauty Web Studio

In exceptional circumstances, I may need to cancel or postpone a service.

I will notify you promptly and discuss a suitable alternative.

Where I cancel a service that has not been provided, you will receive an appropriate refund of payments made for that service.

17. Intellectual Property

You retain ownership of original materials that you provide.

Until the relevant fees have been paid in full, original design work created by The Beauty Web Studio remains my intellectual property.

Following full payment, you will receive the agreed rights to use the final approved deliverables for your business, subject to third-party licences and any specifically agreed restrictions.

Unused concepts, preliminary drafts, design methods and working files are not automatically included in the final deliverables.

I may request permission to feature completed work in my portfolio. Confidential information will not knowingly be disclosed.

18. Post-Launch Support

The Signature Website includes 30 days of post-launch support for reasonable corrections and minor issues relating to the agreed website build.

This does not include new content, additional pages, substantial changes or ongoing maintenance.

Website Care is available separately for clients who want continued assistance.

19. Results and Expectations

I aim to provide thoughtful, professional design services that support your business goals.

However, I cannot guarantee particular search engine rankings, website traffic, bookings, enquiries, revenue or other commercial outcomes.

You remain responsible for your business decisions, marketing activities and ongoing operation of your website.

20. Liability

I will provide services with reasonable care and skill.

Nothing in these terms excludes or restricts liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation or death or personal injury caused by negligence.

Subject to applicable law, I am not responsible for losses arising solely from inaccurate information supplied by you, unauthorised changes made by third parties or failures of services outside my reasonable control.

Nothing in these terms affects your statutory remedies for services not performed with reasonable care and skill.

21. Privacy and Confidentiality

Personal information will be handled in accordance with the Privacy Policy published on this website.

Information you share for your project will be used to provide the agreed services and for legitimate business administration.

Both parties agree to take reasonable care with confidential business information shared during a project.

22. Complaints and Contact

If you have any concerns about a service, please contact:

info@thebeautywebstudio.com

I will aim to respond within two working days and work with you towards a fair resolution.

23. Changes to These Terms

These Terms & Conditions may be updated from time to time.

The terms applicable to an existing booking will generally be those provided and agreed when the booking was made, unless a change is required by law or mutually agreed.

24. Governing Law

These terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you.

Nothing in this clause removes any rights you may have under applicable consumer law.